Return Policy

ProMED CBD stands behind our products 100%. Unopened products can be returned 30 days from receipt of the purchased product based on criteria within this policy. Unfortunately, sale items cannot be returned or exchanged except if defective or damaged. After 30 days, we cannot offer a refund or an exchange.

To be eligible for either a refund or an exchange, your item must be in the original packaging, unused and in the same or like new condition when you received it. Please provide a receipt for proof of purchase to receive a full refund. If you don’t have proof of purchase, then a gift certificate will be provided at the lowest value of the product over the last 30 days.

Once your return is received and inspected, we will send you an email notifying you of the status of your return. If it is approved, then your refund will be processed, and a credit will automatically be applied towards the original method of payment. In the case of an exchange, only defective or damaged products will be replaced for the exact same product or products. If damaged was caused through shipping, You will need to provide detailed information for any product damaged and photo proof during shipping within that time frame.

Send an email to support@promedcbd.com and send your item to:

ProMED Biosciences
9375 US HWY 19 N
Suite A
Pinellas Park, FL 33782

If you don’t receive a refund, first check with your credit card or bank account. There is a 3-5 business day processing time before a refund is posted. If you have checked with your credit card company or bank and have not received your refund, please contact us at support@promedcbd.com

Sincerely,

ProMED CBD
9375 US HWY 19 N
Suite A
Pinellas Park, FL 33782
https://promedcbd.com
888.655.9155